The building blocks on which you build Your Business
Your IT network and infrastructure is the core on which you build Your Business With a robust foundation you will have the ability to communicate efficiently, automate data and process flows and leverage cost saving. Your Business is always connected. Our solutions are tailor made to fit the size and type of Your Business. We use hardware and software that is apt for the size and requirements of Your Business.
Industries that we serve include:
Your retail outlet requires more than just data connections. When building Your network, a unified solution needs to be created to ensure Your shopfront CCTV, POS, handheld devices and PC’s are connected, with certain critical data components given priority over others.
Manufacturing and Distribution
With the ever increasing need for efficiencies in the distribution and manufacturing cycles, the foundation that is Your data network needs to be robust and managed. This will allow you to automate, innovate and implement solutions that will create these efficiencies.
Office environments from small to large, that have the need for basic and advanced functionality, but a solution that is scalable and manageable in both function and size.
Whether you own a coffee shop or a group of hotels, we tailor make a solution for you. Your network will be built with Your Bookings, Property management and Point of sale systems as priority. Our Solution will segregate Your guest network from the administrative network, and can include multiple levels of redundancy and security.
ADVISORY & AUDITS
In some cases, Your IT environment has dated or is no longer in line with Your Business requirement. Our tried and tested methodology based on PMBOK, Prince2, ITIL etc. will quickly and efficiently give you insight into Your environment.
Using audit software, monitoring tools and workshops we can quickly draw up a report containing at minimum the following:
“As- Is” Document
This will be a summary of Your environment in its current state.
Business Requirement Specification
A document containing the needs and functionality required for Your Business to run efficiently.
Various Registers will be compiled that will include:
• Risk Register
• Constraints Register
• Shortcoming Register
This document will combine all of the above and translate in to technical terms.
“To- Be” Document
Documentation of the best possible environment taking into account, business requirements, technical specs, risk and constraints.
SLA & SUPPORT
This ranges from items as simple as ensuring servers, routers and switches are cleaned, to running advanced network diagnostics and repairs.
As part of the "grow element", hardware that will reach end of life and software that is dated, will be replaced or upgraded before they become outdated or start to fail.
These items are usually unplanned and this is where you have the safety net of our SLA, with defined response, repair and up times. This gives you the peace of mind, that unplanned items, will be addressed timeously without Your Business coming to a grinding halt.
Implement, Sustain and Grow
Supporting Your IT environment is not just a matter of maintaining the status quo, but ensuring that Your IT environment is in line with what Your Business needs from it. The way in which we achieve this is by IMPLEMENTING new solutions, ensuring these are SUSTAINED, and GROWING these solutions to maturity. This cycle is iterative and in constant motion as we move forward. All of this is part of Your day to day support and management that we provide.
Our Support methodology is fitting for small, medium and large businesses and comprises of the following components:
We provide customers with a Turn Key IT partner. Providing products, services, advice, support and technical expertise ensuring on-going efficiency and value. Overall, our aim is to ensure that through technology, our clients have at their disposal the required tools to create business efficacy, whilst being continually committed to outstanding customer service.
Entelek Head Office :
Cambridge Manor Office Park, Building 5
Corner Witkoppen and Stonehaven Road, Paulshof,
+27 (11) 234 0206
Entelek Cape Town :
2nd Floor Sable Square, Cnr Omuramba, Rantanga and Bosmansdam Road, Sanddrift/Milnerton.
+27 (21) 007 2962
To request a free quotation, please fill in Your details below.
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